ORDER AND SHIPPING CONFIRMATION

You will receive an email confirmation once your order has been successfully placed. It will include your order number and shipping method. Please make sure your shipping address is correct as we are unable to redirect goods once they are en route to you. Orders can take up to 2-4 weeks to be processed and shipped. 

Shipping times may vary. For enquiries about specific shipping times for a product, please email sammi@khachi.com.

Once your order is shipped, you will receive a confirmation email with your tracking information (where applicable).

SHIPPING COSTS 

All products will be charged calculated shipping fees. 

INSURANCE 

Any orders $500 and over will be insured and require signature upon delivery. 

WHERE WE SHIP

We currently ship within Canada and to the United States. 

DUTIES AND TAXES

Taxes are calculated according to shipping destination. You are responsible for any additional import taxes and duties.