Thank you for shopping at KHACHI. We work hard to ensure that our customers are satisified with each purchase.

Should you wish to return an item, exchanges are accepted within 30 days of purchase date. All products must be returned in original condition. Items returned between 30-60 days of purchase date will receive a refund in the form of store credit only. Anything returned after 60 days of purchase date will not be eligible for refund or store credit. 

A refund will be issued once returned items are received. Any products found to be damaged or no longer in original condition are not eligible for refund. 

Please note that KHACHI is not responsible for the cost of return shipping.

RETURN SHIPPING

Please complete the Return/Exchange form here. Once filled out, pack return items in original condition with return form and send to:

Returns/Exchanges
KHACHI Design Group
481 North Service Road West
Suite A28
Oakville, Ontario, Canada
L6M 2V6

Should you require more detailed information about your return or exchange, please email all questions to sammi@khachi.com.

RECEIVING A REFUND

A store credit will be issued once we have received your returned items. Any items that are damaged when we receive them are not eligible for exchange. Refunds do not include any shipping or handling charges. Custom duties and sales taxes are non-refundable.